Meet Our Team


Static Map image of Beaverton Office Address

4905 SW Griffith Dr. Ste. 203
Beaverton, OR
97005 (View Map)
Phone: 503-641-5400
Fax 503-641-5600
Monday-Friday 9 AM- 5PM


Dawn Webb

Commercial Account Manager

Dawn is originally from Hawaii and relocated to Portland Oregon in 2011. She has been in the insurance industry for 3 years and has decades long customer service experience. She enjoys talking to customers and giving them the best customer service experience ever!

Ove Arvidson

Commercial Lines Advisor

As a former agency owner, Ove started his insurance career as a management trainee with the Continental Insurance Companies. With a primary foundation in property casualty claims, he advanced to the State branch manager in Anchorage, Alaska to manage their wide range of workers compensation & litigation cases involving the wide range of petroleum, aviation, transportation, maritime and other types of commercial accounts. Then he became employed with Marsh, managing a medical practice insurance carrier for physicians & hospitals. He has served as a consultant for several insurance companies in reorganization and product development. As a commercial agent, Ove's expertise in many aspects of commercial accounts brings considerable expertise for our commercial partners & clients.

Scott Mukensnabl B.A. – Marketing, MBA – Finance

Scott has been involved in the insurance, banking and financial industry for well over 25 years, both at the corporate level, as well as a company owner. In addition to Columbia, he has a portfolio of companies engaged in Commercial & Residential Real Estate, Property Management, Commercial Child Care, Derivatives Trading and Quick-Serve Franchising. Because of the complexities and risk exposures encountered by business owners such as himself, Scott wanted to design an organization capable of handling ALL of the insurance and financial needs of other entrepreneurs in a similar position. Over the past several years, Columbia has been able to assemble a number of seasoned professionals with one goal in mind – Wealth Management and Wealth Preservation. Scott and his wife Tracy, have been married for 30 years and have 5 children. Licensed in WA, OR, ID, CA, NV, AZ, TX, MI, VI, FL

Whitney Norcup

Chief Operating Officer

Whitney serves as the Chief Operating Officer for Columbia Insurance Group and Columbia Wealth Management, and as such, oversees all operations. Whitney understands the importance in protecting a business and its assets. She is passionate about educating her staff and clients on the various resources & programs available to them. While obtaining her undergraduate degree, Whitney became a co-franchisee with a major national brand and ultimately spent 4 years working for a Franchisor as part of their Marketing team. Whitney’s experience as both a franchisee and current insurance professional, allows her to connect, educate and relate to you from a businessowner’s perspective, thereby giving Columbia Insurance Group the insight and ability to build out the strongest and most cost-efficient Risk Management Strategy for each Franchisee. Whitney and her husband Mike have two children, Avery and Austin, and reside in Vancouver, Washington.

Shad Luthi

Commercial Lines Agent

Shad's long and distinguished career in Sales and Marketing & Account Management spans some 30 years. His transition to our team as a multi-state Commercial Agent has been a perfect fit. Originally from Utah, Shad has lived in Idaho, Washington, Hawaii, and Italy. Shad loves spending quality time with his wife, two daughters, and three sons. He also enjoys running, cycling, hiking and traveling. Shad is fluent in Italian and one of his hobbies is cooking gourmet Italian cuisine for his friends and family (you want to be his friend). He also spends time giving back to his community through working with youth groups and doing service projects to help those in need. "I am not a product of my circumstances. I am a product of my decisions." -Stephen Covey

Jerry Burroughs

Commercial & Personal Lines Advisor

Dan Walsh LUTC, CIC

Insurance Agent

Dan is originally from Mountaintop, PA, and is a Vietnam Veteran where he served in the US Navy. Dan has been in the insurance industry for over 28 years. During his insurance career, he was a multi-line claims adjuster, a personal lines manager, a risk manager, and is certified Associate in Risk Management. He now specializes in Life, Health, Disability, and Medicare coverage. Dan is certified LUTC (Life Underwriter Training Council) agent, as well as CIC (Certified Insurance Counselor) for Property and Casualty Insurance programming. He enjoys working with individuals and business to make sure they are adequately protected. He joined Columbia Insurance Group in September of 2015.

Kevin Ixcoy Bilingual in Spanish

Personal Lines Advisor

Since 2008, Kevin has specialized in providing his community with business and personal lines insurance coverage that meets the needs of all his clients. With relationships with top-rated carriers, and their experience Kevin can construct a comprehensive protection plan for any business, family, or specific situation, and do so with the most competitive pricing in the industry. Kevin’s mission is to provide you with all the information necessary to make informed decisions regarding the protection of your most valuable assets. YOUR priorities, become HIS priorities, and he will find the most affordable way to obtain the coverage you desire.