Franchise Insurance Team 

Scott Mukensnabl – President, MBA 

After nearly 30 years in the insurance and financial service industry, Scott has held key leadership positions at both the corporate and brokerage level.  He has been a guest lecturer, trainer and author on numerous industry-related topics and currently presides on a National Advisory Council for one of the largest insurance carriers in the country.  Scott holds an undergraduate degree in Business and an MBA in Finance, along with Six Sigma training in Operational Efficiency.  In addition to Columbia Insurance Group, Scott is a majority shareholder in several other companies including Wealth Management, Real Estate Acquisition & Development, Property Management, Commercial Childcare and Franchise Ownership.  The original vision of Columbia Insurance was to address the multiple and diverse needs of business owners such as himself, and over the past 15 years, the tremendous demand for our services has fostered expansion throughout the United States.  Scott’s belief is that we are truly “partners” with each of our clients. “Our responsibility is to help our clients mitigate risk, maximize profits, create equity and develop a long-term strategy for greater wealth accumulation.  We can ONLY succeed as an organization when our clients achieve their goals.”  Scott and his wife Tracy have been married for 32 years, have 5 children and reside in Battle Ground, Washington.

Whitney Norcup - Chief Operating Officer

Whitney serves as the Chief Operating Officer for Columbia Insurance Group and Columbia Wealth Management, and as such, oversees all operations. Whitney understands the importance in protecting a business and its assets. She is passionate about educating her staff and clients on the various resources & programs available to them. While obtaining her undergraduate degree, Whitney became a co-franchisee with a major national brand and ultimately spent 4 years working for a Franchisor as part of their Marketing team. Whitney’s experience as both a franchisee and current insurance professional, allows her to connect, educate and relate to you from a businessowner’s perspective, thereby giving Columbia Insurance Group the insight and ability to build out the strongest and most cost-efficient Risk Management Strategy for each Franchisee. Whitney and her husband Mike have two children, Avery and Austin, and reside in Vancouver, Washington.

 Mike Norcup – Vice President Business Development, CFE

Mike Norcup is the Vice President of Business Development and a major shareholder of Columbia Insurance Group, where he partners with new and existing clients, helping them minimize risk and maximize long-term success. Mike believes in working with our clients to create enduring relationships and win-win scenarios. Mike has nearly 20 years in Banking and Franchising with roles in Training, Operations and Development. This understanding of the franchise business model provides Mike the ability to understand your needs, so you can focus on building your business why we help you protect it.   Mike and his wife Whitney and their two children enjoy spending time being active and outdoors as much as the North West weather allows.